?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.aufirst=Puspitasari+(2026)&rft.au=Heni+Listiana+Puspitasari%2C+Puspitasari+(2026)&rft.aulast=Heni+Listiana+Puspitasari&rft.atitle=Quality+of+Public+Services+Through+Online+Single+Submission+(OSS)+at+the+Blora+Investment+and+One-Stop+Integrated+Service+Office&rft.pages=144-156&rft.title=Publik+(Jurnal+Ilmu+Adminsitrasi)&rft.issue=2&rft.issn=2581-2084&rft.volume=13&rft.genre=article