Heni Listiana Puspitasari, Puspitasari (2026) and Ahmad Supratyo, Supratyo and Junadi, Junadi   Quality of Public Services Through Online Single Submission (OSS) at the Blora Investment and One-Stop Integrated Service Office.  Publik (Jurnal Ilmu Adminsitrasi), 13 (2).  pp. 144-156.  ISSN 2581-2084