<mets:mets OBJID="eprint_5990" LABEL="Eprints Item" xsi:schemaLocation="http://www.loc.gov/METS/ http://www.loc.gov/standards/mets/mets.xsd http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd" xmlns:mets="http://www.loc.gov/METS/" xmlns:mods="http://www.loc.gov/mods/v3" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><mets:metsHdr CREATEDATE="2026-08-23T23:42:31Z"><mets:agent ROLE="CUSTODIAN" TYPE="ORGANIZATION"><mets:name>Repository Universitas Bojonegoro</mets:name></mets:agent></mets:metsHdr><mets:dmdSec ID="DMD_eprint_5990_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:titleInfo><mods:title>Implementasi Pelayanan Pengaduan PJU (Penerangan Jalan Umum) Berbasis Media Digital Pada Dinas Perumahan, Kawasan Permukiman Dan Cipta Karya di Kabupaten Bojonegoro</mods:title></mods:titleInfo><mods:name type="personal"><mods:namePart type="given">Nugroho</mods:namePart><mods:namePart type="family">Kharisma Septian Aldi Nugroho</mods:namePart><mods:role><mods:roleTerm type="text">author</mods:roleTerm></mods:role></mods:name><mods:abstract>Penelitian ini bertujuan untuk menganalisis Implementasi Pelayanan Pengaduan PJU Berbasis Media Digital pada Dinas Perumahan, Kawasan Permukiman dan Cipta Karya Kabupaten Bojonegoro. Menggunakan metode kualitatif deskriptif, penelitian ini membedah fenomena di lapangan dengan pisau analisis teori implementasi kebijakan George C. Edwards III yang mencakup empat indikator utama: komunikasi, sumber daya, disposisi, dan struktur birokrasi. Data dikumpulkan melalui wawancara mendalam dengan Kasie PJU dan perwakilan masyarakat, observasi, serta dokumentasi, yang kemudian dianalisis menggunakan model interaktif Miles dan Huberman. Hasil penelitian menunjukkan bahwa implementasi layanan pengaduan PJU berbasis digital di Dinas PKP Cipta Karya Kabupaten Bojonegoro belum berjalan optimal. Ditinjau dari teori George C. Edwards III, indikator Struktur Birokrasi (SOP dan pembagian kewenangan) serta Disposisi (kognisi dan komitmen) dinilai sesuai. Sebaliknya, indikator Komunikasi (minimnya sosialisasi ke masyarakat) dan Sumber Daya (keterbatasan personel serta armada tua) dinilai menyimpang, begitu pula aspek responsivitas pada indikator disposisi di wilayah luar kawasan perkotaan.</mods:abstract><mods:classification authority="lcc">Prodi Administrasi Publik</mods:classification><mods:originInfo><mods:dateIssued encoding="iso8601">2026-07-29</mods:dateIssued></mods:originInfo><mods:originInfo><mods:publisher>Ilmu SosialDan Ilmu Politik;Administrasi Publik</mods:publisher></mods:originInfo><mods:genre>Thesis</mods:genre></mets:xmlData></mets:mdWrap></mets:dmdSec><mets:amdSec ID="TMD_eprint_5990"><mets:rightsMD ID="rights_eprint_5990_mods"><mets:mdWrap MDTYPE="MODS"><mets:xmlData><mods:useAndReproduction>
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