?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Lailia+Nafiatin%2C+Nafiatin&rft.aulast=Lailia+Nafiatin&rft.aufirst=Nafiatin&rft.date=29+July+2026&rft.title=Analisis+Pelayanan+Administratif+Rumah+Sakit+dengan+Metode+SERQUAL+Studi+Kasus%3A+Rumah+Sakit+Muslimat+Nahdlatul+Ulama+Muna+Anggita+Bojonegoro&rft.inst=Ilmu+Sosial+dan+Ilmu+Politik&rft.degree=Bachelor